● Cobone is an online store and gift card codes are valid only for KSA region.
● Only one e-gift card can be used in a single transaction.
● E-Gift cards ("Cards") are issued by Cobone and can only be redeemed for eligible products or services offered by Cobone on
https://www.cobone.com/en/deals/riyadh and through the Cobone Mobile App.
● E-Gift card codes can be used in full amount only and cannot be used for partial redemption.
● Cobone E-Gift Cards must be obtained only from the Cobone website at
https://www.cobone.com/en/deals/riyadh or the Cobone Application, and you are responsible for safeguarding your e-Gift Card number from unauthorized use. Only use your reference number to communicate an e-Gift Card(s) complaint and never share the e-Gift Card number apart from the intended recipients under any circumstance.
● Cobone is not responsible for and assumes no liability for any unlawful conduct or fraud by any third party associated with any e-Gift Card.
● Cobone reserves the right to modify these terms and conditions at any time, effective upon posting on the
https://www.cobone.com/en/deals/riyadh website or Cobone application.
● By purchasing and using Cobone e-Gift Cards, you agree to these terms and conditions.
● For inquiries or assistance, please contact Cobone Customer Support 966 536 663 121.
● Refunds from merchant incase if transaction failed will be as store credits and will be valid for 1 year.
● For refund of purchased items the customer has to reach merchant CS team (KSA 966 536 663 121, 7 days a week between 9:30 am to 8:45 pm. Email: support.ksa@cobone.com.
● E-Gift Cards once issued cannot be canceled, exchanged, extended or refunded and are subject to the terms & conditions of the merchant.
● Items purchased using this e-Gift Card are refundable as per the refund and exchange policy of the merchant. The merchant is solely responsible for the product & service provided to customers through the use of this e-Gift Card.
● How to use your e-Gift Card:
● Visit
https://www.cobone.com/en/deals/riyadh or download Cobone Application.
● SIGN IN or create an account by clicking on 'register'.
● Select and add items to your basket.
● Proceed to checkout.
● Enter your e-gift card code in the “E-GIFT CARD CODE” field on the cart page.
● Complete the payment.