Resal is a platform that enables you to purchase a digital card instantly delivered to you via e-mail or text messages.
Digital cards are sent instantly within a maximum of 15 minutes.
If it is confirmed that you used a credit card or payment method you do not own to purchase the digital card, Resal has the right to cancel the order without any obligations.
The digital card details cannot be modified, including the digital card itself, the receiver's name, mobile number, the text of the gift message, e-mail, or any other information in the application.
Digital card orders cannot be canceled.
Due to the sensitive nature of the product, it is not possible to return or replace any digital card product after purchasing it unless it is confirmed that there is a problem with the card, within a period ranging between 2-5 working days. After that, a settlement will be made with another code equal to the required value.
If there is any issue with the gift card or the code sent, the customer must make sure to follow the steps mentioned on how to use the card, or refer to the blogs or FAQ in Resal blog at the bottom of the site. If the issue persists, the customer service team can be counted through the website‘s chat. The issue resolution time is within 5-7 working days
Note: In the event that it appears that the code sent has already been used after the date and time of purchase from Resal, Resal does not bear any compensation liability towards the customer.
Digital cards cannot be refunded if they are not used before the expiration date shown on the card. The customer will be responsible for checking the expiration date.
It is a fee collected in exchange for additional services provided by resal, such as customizing a gift message, scheduling dispatches, etc., and it is non-refundable.
By using our provided collection of digital cards; You agree to accept these Terms and Conditions and not to use them in any way that is misleading, deceptive, unfair, or harmful. Resal reserves the right, without notice to you, to cancel the Digital Card without refunding the value of the Card, suspend or block customer accounts, and limit orders in the event that we suspect that the Digital Card has been used on Resal Account in a fraudulent, illegal or inappropriate manner. Others who violate these terms and conditions.
Sender: resalApp user shares their referral code with a friend.
Friend: Receiver uses the sender's referral code to get a discount on their purchase.
Referral Code: A code available to every Resal customer that can be shared with others (friends) for discount benefits.
Reward Code: A discount code obtained by the customer after their friend uses the referral code.
Terms and Conditions: